Caterpillar Logistics
2901 Gateway Blvd, Waco, TX 76712
Facility info
Operations Drop and hook standard; most loads in/out quickly Appointment-required for deliveries (strict midnight-to-midnight window reported) Check-in via intercom at driver entry door; guard shack processes entry/exit Load times vary wildly: 30 minutes to an hour typical, but 5+ hour waits reported for picks to OKC Multiple building locations (Bldg C noted); signage provided but layout confusing for some Tandems slide to rear requirement Phone communication issues—reported difficulty reaching facility; payment processing problems noted Facility Experience No overnight parking available Limited restroom access—Building C has no restroom on-site; must walk to other warehouse buildings Guard staff consistently praised as friendly and professional; generally thorough security Facility layout impressive to some, confusing to others; under construction at times Staff attitude: mostly positive across reviews; one serious negative complaint about unprofessional treatment and non-payment Yard maneuvering generally manageable despite construction or weather delays Well-run, safe operation per most accounts Payment/Admin Issues Multiple reports of payment problems and inability to reach facility by phone regarding payroll discrepancies
Driver reviews
I just wanna say thanks for providing employment too my sister Roxanne Cardenas. She’s an awesome person. I love her very much. She’s my baby sister pretty much my only sister and by saying this I just want to thank Caterpillar logisticsfor being in a corner for her and helping her with employment And improving her Work ethics, So thank you caterpillar Logistics is a awesome company.
Security lady named "Brittany" is horrible! she's making everyone life harder than it should while she's on the phone with someone , maybe her bf?
The security here sucks been waiting to get out the gate for over 20 minutes & 3 truck waiting still not 1 has even moved! 😩
Docktime — driver reviews and facility info.