Cencora AmerisourceBergen

Facility info

APPOINTMENT SCHEDULING & OPERATIONS Appointments offered but largely meaningless — arrivals 1-7 hours early don't improve wait times. Some locations fcfs 24/7 despite appointment system. Receiving hours M-F 0500-1100 (6305 reefer by appt only, 6301 may be open). Live unload standard but drop-and-hook available. WAIT TIMES Expect 4-8+ hours minimum for unload/load. Many drivers report 7-11 hour waits despite on-time or early arrivals. Occasionally fast turnarounds (1-2 hours) but unpredictable. XPO and Boyd reportedly prioritized. Understaffed. Check-in straightforward but paperwork collection can add hours to total time. FACILITY CONDITIONS Tight backing in delivery dock area (doors 130-145). Empty trailers parked across from active doors. Plenty of maneuvering room in yard. Restrooms available by dock doors 101 and 125. Overnight parking available for drop-and-hook situations; no overnight parking for live unloads. Love's and Speedway nearby but often full. STAFF & COMMUNICATION Mixed bag. Some staff professional and courteous; others described as rude, inattentive, unprofessional. Guards sometimes unresponsive. No phone contact available. Staff may claim understaffing or lack of fridge space. Communication inside facility poor — drivers report long waits with no status updates. OTHER NOTES Multiple drivers recommend refusing loads here. Reefer loads to 6305, dry van to 6301 or north side. Unload quality inconsistent — some pallets processed quickly, others left untouched for hours despite being in dock.