Ceva Freight
5555 E Jurupa St, Ontario, CA 91761
Facility info
Appointment scheduling: Confirm recipient details before arrival—large operation with many customers causes delays without this. Phone system unreliable; don't rely on callbacks. Live load vs drop and hook: Live unload standard. Wait times range from quick (under 2 hrs) to 2+ hours; understaffed loading crews despite polite demeanor. Check-in/gate procedures: Entry/exit confusing first visit. Electronic sign-out happens before actual load completion to avoid detention charges. Yard conditions: Extremely tight maneuvering for 53ft trailers. Limited turning radius, blind-side backing required. Crowded in spots. Mostly 40ft containers on-site. Overnight parking: Not mentioned in reviews. Bathrooms: Not mentioned in reviews. Staff attitude: Mixed. Polite and friendly one-on-one, but office staff unreachable and unresponsive. Company known for poor communication and missed appointments with no notification. General: Large 3PL freight forwarder. Secured location. If you're lucky, quick turnaround; if not, prepare for delays and zero accountability.
Driver reviews
They open at 6am. They’ll keep you for hours and they don’t care about your hours… they prioritize or favoritism…
Had my package for 4 days and never called to setup delivery. Once I made contact with them and scheduled delivery the did not show. Horrible company and horrible customer service!!!!
Most of the time the service is pretty good. Every now and then they get backed up and screwed up but most of the time they do pretty damn good.... 2 years later. One of the companies that shared this building has left and now this place is 10,000 % improved. Lots of room to maneuver and they get you in and out real quick now
Docktime — driver reviews and facility info.