Chick-fil-A Supply

24200 Aurora Rd, Bedford Heights, OH 44146

3.7 stars from 39 driver reviews

Facility info

Operations Opens 7:30 AM for deliveries; don't arrive before then or you'll be turned away Drop and hook operation Keep doors sealed and closed — facility staff handle all opening/unloading Appointments often honored early (multiple reports of early dock access) Unload times highly variable: 20 minutes to 5+ hours depending on load type and facility workload No lumper charges reported Dry loads typically faster than refrigerated loads Check-in at security gate Facility experience No overnight parking; nearest truck stop reported as ~1 hour away Clean facility with good maneuvering room Restrooms available Staff generally friendly and helpful, though some reports of rudeness from security Inconsistent wait times at dock — some drivers report quick turnaround, others report 3-4+ hour waits Gate closes at end of shift (no after-hours access) Security attitude varies by individual Lunch breaks may affect unloading schedule Caution Refrigerated loads experience significantly longer delays than dry loads Multiple reports of extreme wait times despite early arrival and confirmed appointments Plan accordingly if you have tight pickup windows

Driver reviews

  • 1.0 / 5

    This is a horrible place to deliver to you.

  • 5.0 / 5

    My man Christian is on point. Genuinely nice and friendly guy. 45 min in and out. When busy could be a little longer. Patience. Gate extremely easy. Great delivery. Keep up the good work.

  • 5.0 / 5

    Very fast. No overnight. Restroom is present

  • 1.0 / 5

    My experience wasn’t good , it takes too long for unload . Dry van . People are mean Arrive 9:30 appointment 10 is already 14:50 and nothing .they finish now at 17:10 still waiting on paper work . Terrible

  • 5.0 / 5

    Do not come here till after 7:30 a.m. or they will turn you around and make you leave. They don't open until 7:30

Docktime — driver reviews and facility info.