Clay Distribution Center: Gordon Food Service

Facility info

Unloading speed: Highly inconsistent Range from 45 minutes to 7+ hours; many reports of 3–5 hour waits for partial loads Lumper fees $249–$400; staff disorganization frequently cited as cause Check-in & appointment scheduling Call phone number on electronic sign in staging area to check in Strict appointment adherence — won't dock early even if you arrive ahead of schedule Early arrivals may get penalized with longer waits; don't show up before your slot Overnight parking available Limited spaces; reefer runtime costs add up if held overnight Paperwork handled at truck Staff bring papers to cab; no need to exit vehicle Staff attitude: Mixed Some report friendly, professional service; others describe rude, dismissive, or untrained personnel Quality inconsistent shift-to-shift Facility issues Limited/poor bathroom facilities (porta johns mentioned) Staging area small and congested Multiple locations nearby — verify correct address before arrival Occasional equipment/paperwork mix-ups on dock; check your load bars before leaving Receivers sometimes blame shippers for delays without clear communication to drivers