Clorox

Facility info

DROP AND HOOK: Usually straightforward, but trailers sometimes not ready as promised. Mixed results—some in/out quickly, others stuck waiting hours. LIVE LOADS: Consistently slow. 4-12+ hour waits common even for pre-loaded cargo. Staff communication poor—loads done but drivers not notified. Loads not ready despite on-time arrivals. Excuses about being behind schedule don't help you make delivery windows. APPOINTMENTS: Strict about appointment times—won't give you a door until close to scheduled time, even if you arrive early. Some flexibility to check in 1 hour before. System discrepancies reported (BOL times don't match what guard sees). Check-in with guard can take 30-45 minutes. GATE/CHECK-IN: Guard shack frequently unattended during night hours despite 24/7 claim. Waits of 3+ hours to get through gate reported. Mixed staff attitudes—some genuinely friendly and helpful, others slow and dismissive. One guard reportedly prioritizes personal activities over driver service. YARD: Tight and crowded with trailers stacked front and back. Difficult to maneuver. Concrete patching creating hazards. Yard jockey sometimes blocks access. Tight backing situations at docks. FACILITIES: Restrooms available and clean. Single axle scale on-site but reportedly inaccurate—won't rework overweight loads. Vending machines available. Outside parking at gate allowed. GENERAL: Highly inconsistent. Some drivers report easy, quick service. Many more report wasted full days. Staff motivation and communication are chronic issues. Overnight operations unreliable. Not recommended if you have tight delivery deadlines.