Costco Distribution Center

Facility info

Appointment scheduling: Strictly by appointment only; missing your window = reschedule. Early arrivals (up to 24 hrs prior) accepted with overnight parking if they allow it. Appointments often meaningless — no correlation between arrival time and dock time. Live load vs drop and hook: Live unload only. Expect 2–7+ hours to unload depending on load size and facility traffic. Some loads rejected for damaged/shifted pallets; must reschedule if rejected. Check-in procedure: Pull to gate, provide paperwork, park in staging area, receive pager. Pager buzzes with door assignment — staging area is directly across from your assigned door, not random parking. Walk to guard shack if needed. Wait times: Highly variable. 2–4 hours typical; 5–7+ hours common. Early morning appointments (4–6 AM) sometimes faster. Late arrivals told to reschedule. Gate delays (30–40 min) when arrival volume high. Safety/logistics: Two-building facility — doors numbered in 100s and 200s (200s behind building, access right side to avoid U-turn). Yard chaos at peak times; drivers park blocking lanes and docks. Aggressive backing maneuvers. Night shifts run; noise/activity 24/7. Overnight parking: Available on-site near guard shack if appointment within 12–24 hours. Street parking heavily ticketed by local police ($150+ fines). Do not park outside facility perimeter. Bathrooms: 3 porta potties outside near staging area. No other facilities nearby. Staff attitude: Guard shack staff generally friendly and cordial. Receiving/yard personnel inconsistent — some helpful, some hostile/rude. Management unresponsive to traffic/process issues. Yard conditions: Disorganized. Trucks parked chaotically blocking dock access and exit lanes. High volume creates bottlenecks. No clear traffic flow despite traffic director sometimes present.