Kuehne + Nagel Inc.

Facility info

Operations Appointment times unreliable — expect delays even with early morning slots FCFS (first come, first served) system Live load/unload only — no drop and hook Check-in process: park at assigned dock (1-9 for receiving, 10-16 for pickup), bring driver's license and BOL, report to dock 9 or inside facility Opening: 7am shipping and receiving Unload times: highly variable — 20-45 minutes when running smoothly, but 5-7+ hour waits reported Single dock bottleneck mentioned as reason for delays Phone communication poor — don't rely on calling for status updates Paperwork: get all documentation before leaving Facility experience Overnight parking available Drivers must wait inside facility during unload (not permitted to stay in truck) — described as confined/"cage" by frustrated drivers Restroom availability issues reported Staff attitude mixed: many praise warehouse crew as professional and helpful; others report poor communication from management Yard conditions: open facility No food available on-site — bring your own Inconsistency note: Experience varies significantly. Some drivers report 20-45 minute turnarounds; others wait 5-7+ hours or overnight. Recommend arriving early and bringing food/entertainment.