Crane Worldwide Logistics - Columbus

Facility info

OPERATIONS Appointment-only facility. Hours 7am-11pm Mon-Fri, 6am-6pm Sat-Sun. Guard shack check-in required with appointment number from dispatch. Live load operation. Two separate warehouse locations — confirm which one with dispatch to avoid 30+ minute detours. Lunch closure 12pm-1pm weekdays (staff unavailable). Can't check in more than 15 minutes early. Some loads cancelled without driver notification while in transit. UNLOADING/LOADING TIMES Highly inconsistent. Range from 30 minutes to 10+ hours. Most common complaint: excessive wait time for dock assignment (2-4 hours reported frequently). Even after docking, significant additional delays before work starts. Unloading speed roughly 1 hour per truck when processing multiple vehicles. Some loads take full day for partial trailers. Saturday appointments appear faster than weekday. Paperwork delays add 1+ hour after work completion. FACILITY CONDITION Tight yard maneuvering, especially south/right side with dropped trailers parked at angles creating inches of clearance. Narrow curves with apprentice training activity — safety hazard reported. Cleanly maintained overall. Free Starbucks coffee. Bathrooms available inside building near D96. No overnight parking. STAFF & SERVICE Inconsistent. Mix of very friendly, helpful personnel and reports of indifferent/rude warehouse staff. Gate and office personnel generally described as nice. Warehouse workers criticized for slow pace and apparent lack of urgency. Management communication described as "below standard" and disorganized. ADDITIONAL NOTES Amazon loads enter left gate, check-in at door 64. Paccar loads enter right. Address location carefully — signage may not reflect current routing. Drivers report lost appointments affecting subsequent pickups. Keep close eye on paperwork — documentation mix-ups reported. Not recommended if you have tight scheduling or back-to-back loads.