Crate & Barrel Warehouse
7190 Parkway Dr, Hanover, MD 21076
Facility info
Warehouse pickup/unload location — NOT a retail store Check in at front office, receive slip, proceed to loading dock. Backing required up ramp. Load times highly variable — 15 minutes to 4+ hours reported. One driver cited significant elog impact. Appointment timing unclear on consistency. Staff quality inconsistent. Friendly and efficient noted multiple times. Some reports of grumpy, unhelpful personnel and poor customer service attitude. No overnight parking available at facility. Parking options exist nearby (yard across street reported). Receiving opens 5:00 AM. Quick unload turnaround when staffed properly (40 minutes or less cited). Adequate backing space at dock area.
Driver reviews
I think They have overnight parking. Back in any door on the rear side of warehouse. They opens at 5:00 am. My appointment was 5:30 am. The guy came at 5:00 took my paperwork cut the seal and he opened my trailer doors too. 6:40 am unloading done.
The staff is absolutely terrible.
The staff is absolutely terrible.
Docktime — driver reviews and facility info.