DHL - Holmes Rd Memphis
4300 E Holmes Rd, Memphis, TN 38118
Operator: DHL
Facility info
Appointments required but frequently meaningless—waits of 4–9+ hours past appointment time are standard Drop-and-hook; disconnect tandems, pull forward, wait for red light to turn green (light malfunction common) Check-in slow and disorganized—10–15 min wait with drivers lined up; tablet QR code scanning at guard shack Staff frequently absent during lunch (11am–1pm window); many loads not picked/ready at appointment time No overnight parking allowed Bathroom available but limited facility amenities Staff attitude ranges from professional to hostile; second shift reportedly worse; some discrimination reports Yard disorganized; trailers blocking doors; poor nighttime lighting; guard gate refuses entry to drivers with pets; gate delays (opens after 6:30am stated time) Expect 3–8 hours minimum; many reports of 9–12+ hour waits Live loads unpredictable; paperwork delays (30min–1hr after unload) Don't arrive early—facility refuses early check-in even when empty Cancel the load if possible; facility eats into hours and next appointments
Driver reviews
Horrible place, I’ll never come her again! This isn’t my first time having to pickup a load here, but the previous times the loads were live so I gave them grace. I checked in today at 12:17pm for a preloaded trailer, it’s currently 10:43 and I still haven’t gotten my text to pick up the trailer.
This place is a waste of time. Stay away if you on elog. It will drain your time and expect you to deliver next day morning.....in short worst place to pick up ...stay stay stay stay.......... stay away from here
Place has to have the slowest possible people working or the management needs to be changed.the yard man is very helpful the guard shack lady is great. The staff inside needs replacement don’t know if it’s management (which we all know that’s where it start). Or well that’s probably the entire problem.
It’s a MESSY place, I’ve spent 9h here to get loaded, totally disaster 👎
Long waiting time in this stupid place
Docktime — driver reviews and facility info.