Ferguson Distribution Center

3730 Martin Luther King Jr Dr, Waterloo, IA 50703

4.2 stars from 99 driver reviews

Facility info

Appointments required — don't show up without one. Brokers claiming FCFS are wrong. Call ahead. Early arrival doesn't help — showing up before appointment time often means waiting or delayed service. Stick to scheduled time. Check-in via call box at gate — takes a few minutes for response. Gate entrance not always clearly marked. Unload times — mostly 30 minutes to 1 hour for full loads. Some reports of slower service (1.5+ hours), especially if arriving early or on weekends. Staff attitude — receiving staff consistently friendly and professional. One report of rude night shift employee. Phone staff occasionally unprofessional or dismissive. Easy to maneuver — large driveway, ample room to back in. Even noted as beginner-friendly. No overnight parking in facility — can park on driveway/yard entrance. Truck stops 1-4 miles away (Pilot, Love's, Road Ranger). I-380 exit 68. No bathroom facilities — be aware. Hours: 7am to 3pm — not reliably staffed evenings or weekends. Weekend calls may not connect. Drop and hook available — straightforward process. Security gate — tight security noted. Facility condition — clean, well-organized, professional operations.

Driver reviews

  • 1.0 / 5

    I’ve been sitting in door 60 for 3 hours . Truck only moves every 30 mins . Not sure why I was told this was something they needed asap . I’m here and it doesn’t seem like it . I’m literally the only semi here .

  • 5.0 / 5

    I deliver here 2 to 3 times a week, very nice people to deal with and very fast unloading.

  • 5.0 / 5

    Good place for delivery receiving office woman very nice thank you guys

Docktime — driver reviews and facility info.