Ryder Integrated Logistics Inc

Facility info

Appointments strict—arrive on time or face delays. Early arrivals turned away; late arrivals reassigned to next available slot (potentially hours wait). Appointments required regardless of load size. Only accepts appointments on the hour. Unload speed inconsistent. Ranges from 10 minutes to 7+ hours. Most reports cite fast unloads (30 min to 2 hours), but multiple complaints of lengthy waits with minimal forklift activity. Single forklift sometimes operational for large warehouse. One dock door (Door 23) creates bottlenecks with multiple trucks queuing. First shift reportedly slower than second shift. Drop and hook available. Faster option if you have drive time constraints. No overnight parking on lot. Street parking available nearby. Truck stops 7 miles away (Love's at I-380). Sunday gate opens 10 PM; closed Saturdays. Check-in procedure takes 45 minutes to 1+ hour during busy periods (especially Sunday openings). Check in 45 minutes before appointment, not earlier. Expect 10-45 minute wait for dock assignment after check-in. Staff attitude mixed. Range from "very friendly and professional" to "arrogant," "incompetent," and "lazy." Phone lines often unanswered. Lot conditions clean. Tight dock areas; navigate carefully and don't block traffic. GPS navigation issues. Start from north of Flying J if coming from west; Google Maps gives poor directions.