Floor & Decor Distribution Center

Facility info

Appointments required – strictly enforced, though gates open early (around 6–6:45am) for check-in. Expect crowding during early morning window. Drop and hook operation – disconnect and slide tandems to rear, place trailer jack support, park across from trailer to monitor unload. No backing skill needed. Unload speed typically 30 min–1 hour – fast when running smoothly. Recent reviews show degraded reliability: gate delays up to 2 hours past appointment time, occasional 5–9 hour waits. Loading errors common—overweight loads (80,000+ lbs), freight shifted to trailer doors, multiple reloads required. Overnight parking available – right side or left of receiving gate entrance, available before check-in. Limited capacity (4 spots mentioned in one review). Gates open around 5:45–6am; expect guards knocking to move you. Bathrooms not available – only restroom is on street near Amazon warehouse. No porta-potties. Staff attitude mixed – friendly, helpful guards and security at best; reflective-tint windows and missing personnel at worst. Recent reports of poor management, inconsistent rule enforcement, indifference to driver schedules. Facility clean and well-organized – separate receiving and shipping entrances, adequate backing room, onsite scale for heavy loads, easy navigation from Tradepoint Boulevard. Receiving gate check-in starts 7am – can arrive night before to park.