Frankfort Imc (Conagra)

Facility info

OPERATIONS Drop & hook available. Live load operations standard. Text-based check-in system through app — be ready and have pickup number (starts with 703) ready before arriving. Appointments often not honored; expect significant delays between appointment time and dock assignment. Dock waits routinely 2-9+ hours past appointment time. Load times unpredictable — can range from under 1 hour to 11+ hours. Guards at check-in cannot provide load timing; contact broker/dispatch for specific load info. Staging area waits common before dock access. Scale on-site — verify weights as discrepancies reported. FACILITY EXPERIENCE Overnight parking available and adequate yard space. Clean driver lounge with two restrooms and vending machines. Staff at gate generally professional and helpful, though warehouse operations slow and unresponsive to driver requests. Grocery warehouse operation (Conagra) — loads don't start picking until you're backed in, causing extended waits. Detention time disputes documented — verify check-in/out times on BOLs, as inaccurate timestamps reported to avoid detention charges. Some loads arrive unprepared or not ready despite being pre-assigned. Weekend scheduling department unavailable. Cell signal poor. BOTTOM LINE This is a high-volume facility with chronic operational delays. Appointments are largely ceremonial. Expect 4-10+ hour waits minimum. Budget detention pay. Bring food and water. Some drivers report smooth experiences, but majority experience significant delays. Hazmat loads faster than standard freight.