FreezPak Logistics

Facility info

Operations Appointment scheduling required Live load operation (not drop and hook) Fast turnaround — consistently under 1 hour, many loads completed in 30 minutes or less Early loading common (drivers often loaded ahead of appointment time) Smooth check-in process with clear instructions Have pickup number ready (format starts with "sja") Advance notification via call/text about dock assignment Facility experience NO overnight parking Clean bathrooms (multiple drivers specifically praised quality) Vending machines available Large yard with plenty of turning/backing room Staff consistently described as friendly, welcoming, professional, courteous Gate security and front desk staff highly rated for helpfulness and attitude Clean facility overall Handles food product shipments Other notes Brand new facility Operating times not posted online — verify before arrival