Genpak LLC

Facility info

Load times wildly inconsistent — some drivers in/out in 45 mins to 1 hour, others waiting 2+ hours for same work; some report being skipped in queue Live load facility — floor loading standard; appointments honored but early arrival often gets you a dock immediately Wait times highly variable — ranges from 30 mins to 6+ hours depending on load complexity and warehouse staffing; machinery/equipment unloads can take 3+ hours Overnight parking available — dirt lot with good lighting, clean conditions, adequate space for maneuvering Check-in procedure straightforward — arrive early for better dock availability; restrooms available upon request Staff quality inconsistent — front desk lady consistently praised as friendly and helpful; second shift warehouse/shipping office staff reported as indifferent with poor attitude; mixed reviews on overall warehouse personnel Dock operations — adequate lighting mentioned as occasionally problematic; generally good dock space and maneuverability No appointment strictly required — early arrival frequently expedites service