Hermann Services, Inc. - North Brunswick

481 Blackhorse Ln, North Brunswick Township, NJ 08902

Operator: Hermann Services, Inc.

3.7 stars from 63 driver reviews

Facility info

Wait times: Highly inconsistent. Some drivers loaded/unloaded in under an hour; others waited 3-4+ hours for paperwork or dock access despite having appointments. One driver waited 3.5 hours past appointment time. Appointments: Required but not always honored. Some drivers report staff claiming they called when they didn't. Arriving early sometimes gets you a dock immediately, sometimes doesn't matter. Load requirements: Require 4-5 straps on loads. Facility applies straps themselves. Have these secured before arrival or expect delays. Unloading speed: When it actually happens, unloading is generally fast (30-60 minutes). Staff attitude: Mixed bag. Some drivers report friendly, professional, helpful crew. Multiple drivers describe office staff as angry, rude, frustrated, unprofessional. Dock workers generally rated better than office staff. Restrooms: Major problem. Multiple drivers explicitly state no driver restrooms available or severely limited access. One driver noted this forces 8-10 hour waits without facilities. Overnight parking: Available when facility isn't full. Spaces described as tight but doable. Docks: Tight backing areas. Facility willing to work with drivers to find workable door. Not ideal for road tractors but manageable with patience. Check-in hours: Shipping/receiving opens 7am. Facility conditions: Generally clean when accessible. Tight but functional yard.

Driver reviews

  • 1.0 / 5

    I just called to ask for an info and the person just hang up the phone, so terrible

  • 1.0 / 5

    Pésimo lugar para venir, tenía mi cita a las 8 y salí a las 3:30pm, en el recibin tienen mala actitud con los camioneros, me dijeron que habían llamado a las 11am y fue mentiras, y cuando les reclame y les enseñe mi teléfono que no tenia llamada de ellos me dijeron que no querían ver nada, en fin seria el último lugar que viniera, prefiero regresar vacío<br><br>Nota: Solo con 9 Pallets<br><br>Terrible place to come to. I had my appointment at 8 am and left at 3:30pm. The reception staff have a bad attitude towards truckers. They told me they had called at 11 am, which was a lie. When I complained and showed them my phone, which had no call from them, they said they didn't want to see anything. Anyway, this will be the last place I come to. I'd rather go home empty-handed. 😡😡<br><br>Note: Only with 9 Pallets

  • 5.0 / 5

    Great place to deliver! Overnight parking, plenty of space, friendly staff and quick unloading. Clean washroom as well.

  • 5.0 / 5

    We use Hermann for some additional storage and they are very flexible to our needs! Shakila and the staff are very responsive to our inquiries and always help fulfill our requests.

  • 2.0 / 5

    Super tight for a road tractor. But the shipper will work with the driver,to get a empty dock next to your door.

Docktime — driver reviews and facility info.