The Home Depot RLC8618

Facility info

Operations Appointments strictly enforced—arrive on time, early arrivals may be turned away Security gate check-in required first; provide license and load info Drop and hook available; trailers assigned specific parking spots after drop Loading times highly inconsistent: 1 hour to 6 hours reported Some drivers (JB Hunt) report quick turnarounds; others cite 3-5 hour waits as standard Live loads deprioritized behind dropped trailers Sealed trailers provided without driver witnessing load or securing process Facility Experience Large, organized trailer yard; easy navigation Restroom available for drivers Overnight parking available Security staff polarizing: some described as friendly and professional; others report rudeness, professionalism issues, and aggressive behavior Some security personnel lack communication (e.g., not informing drivers of delays upfront) Facility is clean with adequate space Staff at shipping office generally described as friendly and accommodating when interactions go smoothly No waiting allowed on property if arriving early Bottom Line Highly variable experience depending on timing, which security officer you encounter, and which shipper door you're assigned. Follow all security and staff instructions for smoother processing. Wait times remain the biggest consistent complaint.