Imperial Distributors, Inc.

150 Blackstone River Rd, Worcester, MA 01607

2.5 stars from 150 driver reviews

Facility info

Live unload only — no drop and hook Appointment scheduling required but arrivals 15-30 minutes early don't guarantee early start Unloading consistently slow — 3-6+ hours reported for partial to full loads; some loads left incomplete in trailers Lumper fees high and variable — $240-$875 reported; drivers pay even when freight left behind Box-by-box counting of all freight extends unload times Check-in at guard shack (back entrance for some loads; ask about routing) Overnight parking available in lot but distance from facility Restroom access denied to drivers — multiple reports of no driver facilities despite long waits Staff attitude inconsistent — friendly loaders and check-in staff reported alongside disorganized, dismissive, or careless behavior post-payment Daycabs accommodated better than sleepers at dock doors; will relocate you if needed Facility disorganized — lumpers reported standing idle while wait times stretch; freight staging unclear Dusty conditions noted Plan full day minimum — don't book back-to-back loads Partial loads common — shipper over-shipments left behind frequently

Driver reviews

  • 1.0 / 5

    “I had an appointment at 5 a.m., and now it’s already 12, but they still haven’t unloaded

  • 1.0 / 5

    very very too many and double and triple bad 👎🏼👎🏼 650$ unloading fee

  • 1.0 / 5

    Unfortunately I cannot give ZERO STAR. Checked in 5:30 am and checked out 1:30 pm. $710 lumpers fee, but the warehouse guys are friendly.

Docktime — driver reviews and facility info.