JBS Swift & Co

402 N 10th Ave, Marshalltown, IA 50158

2.2 stars from 148 driver reviews

Facility info

Wait times: Consistently 24–60+ hours. Many reports of 2–5 day delays. Loads rarely ready on appointment time. No reliable ETAs from facility. Mandatory washout & inspection before check-in at separate station (Laser Logistics or Preferred Cartage). Cost $40 unless trailer is visibly clean. Receipt required at drop yard. No on-site parking for drivers. Directed to Walmart (ONP allowed), nearby truck stops, or off-site lot ~4.5 miles away. Must wait for callback—facility rarely answers phone. Drop & hook operation. Leave trailer at drop yard, bobtail out to wait. Communication sporadic; contradictory info common. Load quality issues: Overweight loads, missing load locks/restraints, incomplete loads, pallets forgotten, improperly distributed weight. Facility refuses to correct or add more product. Staff attitude mixed: Guard shack and scale staff often professional; shipping/loading personnel reported rude and dismissive. Some drivers report positive washout staff. Facility conditions: Dirt lots, mud, standing water after rain. Steam from loading area limits visibility when backing. No on-site fueling mentioned. Phone communication: Calls disconnect automatically, go unanswered, or yield no useful information. Broker contact often needed for updates. One rare positive report: 30-minute load for a trailer switch scenario.

Driver reviews

  • 5.0 / 5

    So thankful for the generous donation to the Hames food pantry!

  • 1.0 / 5

    Hehe this is an interesting experience for sure for picking up. No signs but very 'intuitive' layout according to the brown fella at the scale house lmfao.

Docktime — driver reviews and facility info.