KeHE Distributors-CHN

Facility info

Check-in & Operations Facility opens 2:30-3:00am. Don't arrive more than 1 hour early or you'll be sent to park in street center lane and told to return closer to appointment time Two separate check-in processes: first at stop sign office to get door assignment, then at door 21 with paperwork Some drivers report 30-minute waits at check-in window; others report lines taking 1+ hours depending on time and day Reefer trailers: right lane / dry vans: left lane after stop sign Gate guard inspects paperwork and confirms appointment Blind-side backing required at some doors—tight maneuvering with limited space. U-turn recommended after stop sign to avoid backing blind Write company name and phone number on BOL before check-in Reefer loads: keep doors closed until worker instructs you to open; they'll detach red air line and install glad-hand lock Two buildings on property (main building and separate building across street)—confirm which location at check-in Early arrivals before 2:30am gates open get parked on street; gates don't consistently open until 2:20-2:30am despite posted opening times No-show or late fees: $150 charge if not on time Unloading Speed Fast unloading is common—many report 30 minutes to 2 hours for pallets Some exceptions: isolated reports of 3-6+ hour waits, usually tied to facility delays rather than volume Text link sent for lumper fee payment; unloading completes after payment processed Paperwork pickup at door 21 after lumper payment Lumper Fees High lumper charges reported consistently—$250-$610+ depending on load Credit cards accepted for payment Drivers describe fees as "astronomical," "robbery" Facility & Conditions Tight lot—congestion common, especially during peak hours Limited parking; overflow parks on street in center lane Portable restrooms available (quality complaints from drivers) Restroom in receiving office Docks appear well-maintained but yard space is confined Staff attitude mixed: some drivers report