Shark Ninja

Facility info

Loading times wildly inconsistent — ranges from 15 minutes to 8+ hours. Many reports of 4-6 hour waits common. Paperwork/BOL processing slow — frequently cited as 1-1.5 hours just to get documentation after loading complete. Appointment system enforced but largely meaningless — facility honors strict appointment cutoffs but doesn't prioritize by appointment time. Early arrivals turned away; those on-time still wait extended periods on dock. Check-in can take 1-2 hours due to line management and unclear procedures. Lot layout confusing — entrance/approach not well marked. Multiple reports of drivers uncertain which side to enter from. Dock parking tight with trailers already positioned in front, but navigable. Staff professionalism mixed — some reports of friendly, helpful personnel; others describe indifferent or aggressive gate guards. Warehouse staff described by some as slow-moving and disengaged. Live load operation — not drop and hook (despite one mention of JB Hunt intermodal drop/hook). No overnight parking available or permitted — facility discourages early arrival. Bathroom/facility amenities not mentioned in reviews. Safety record not addressed in reviews. Bottom line: Expect significant wait times regardless of appointment. Bring patience and available hours. Staff attitude inconsistent. Cleanliness and equipment conditions recently upgraded per some reports.