Kerry Ingredients & Flavours
5 Douglas St, Rome, GA 30161
Facility info
Dock access: Generally fast to get assigned a door, but assignment doesn't mean loading starts soon Load times: Highly variable and unpredictable — ranges from 20 minutes to 9+ hours. Most common complaint is 5-8 hour waits. First-come-first-serve policy allegedly not followed consistently Appointment scheduling: Has appointment windows but doesn't guarantee timely service. Loads sometimes moved or canceled without driver notification Staff: Mixed reviews — some report friendly, professional, helpful personnel; others describe apathetic or lazy workforce with no urgency Overnight parking: Available in lot Facilities: Restrooms and vending available. Lot space adequate but can get congested Check-in: Go to shipping office to review boards and check load status — communication gaps are common Unloading: Generally faster than loading (30 minutes to 1-2 hours typical) Reality check: Despite positive early reviews, overwhelming recent feedback indicates chronic loading delays. Drivers report regularly losing entire days. Brokers reportedly provide excuses rather than solutions. Many drivers say "never again" or "stay away." Load cancellations result in lost pay for drivers. ELD concerns given extended waits
Driver reviews
The staff are very rude.
Very good shipping department
Good for pick up. They are open 24 hours.
First come first serve. Got door immediately. Staff was friendly. In & out in less than 30 minutes. They take lunch from noon-12:30
Fast offloading, the road sign says no truck route when you make right at old Lindale rd from maple rd
Docktime — driver reviews and facility info.