Lowe's Flatbed Distribution Center - 1432
180 Servistar Industrial Way, Westfield, MA 01085
Facility info
Arrive at or slightly before appointment time — showing up 2–3 hours early won't help; you'll wait anyway. Early arrivals (30 min before appt) may get staged early. Appointment times are inconsistent — multiple reports of 1–2 hour delays even with confirmed appointments. Some drivers processed on time; many aren't. Overnight parking available — outside main gate or across street. Limited capacity (2–5 spots). Gate opens 5:30 AM; check-in typically 5:30–6 AM. Unloading speed highly variable — ranges from 15 minutes to 5+ hours. Flatbeds report slower service. Some forklift operators slow or unresponsive. 24-hour bathrooms available. Staff attitude mixed — some crews described as friendly and polite; others noted staff taking extended breaks or not recording checkout times. Yard conditions inconsistent — parking spots poorly marked, potholes present, uneven pavement. Some recent improvements noted. Paved lot, not dirt. Tarp and securement work inconsistent — quality varies; some loads properly secured and tarped, others poorly done. Drop and hook not available — live unload only. No trailer drops. TMC account noted — may affect scheduling priorities.
Driver reviews
I recommend a truck driver to watch out this location , I bring a load to this location. I arrive around 10 PM night , I found there is a 4 trucks in front of me, we all sleep the night at this location in the morning we check in at 7 o’clock, guess what I got out at 12:15 PM , they did not wrote the time out. They just wrote the date. But in the morning they wrote time check in but when I’m leaving, there is no date time out ,so funny they don’t want a truck driver to get paid for detention I argue with a person inside there. He told me they told me not to write time out for checkout. I told him the main reason, you don’t wanna pay detention to the driver that’s all I tell him thank you but I will never never never come back again to this place at all. The picture at the bottom where we sleep the night
Good place to deliver big parking area to park and there is a place nearby to sleep right outside the building there's a side street where you can sleep at
People always come early and late for their appointment. I had appointment at 8 came in 8.30am and its 11.30 not dock yet. They just got a reason to push back that i was late. So be on time . Spot 1 is small 2-3 truck parking, i parked on road circled and marked 2.
In and out valued my time
Quick Unloading All people to nice over night parking for 2 Truck
Docktime — driver reviews and facility info.