Market Basket Distribution Center - Andover
340 Ballardvale St, Andover, MA 01810
Operator: Market Basket
Facility info
OPERATIONS First-come, first-serve dock assignments; check in as early as 5–6 AM to get in queue (appointments often delayed 3+ hours) Live unload with lumper crew—$120–$400 depending on load type (dairy higher); cash, EFS, Comdata checks accepted, no credit cards Unload times highly variable: 15 minutes to 10+ hours; most reports 1–2 hours but inconsistent day-to-day FACILITY EXPERIENCE Overnight parking abundant, but fills up fast after sunset—arrive early; lot space for maneuvering is good Bathrooms, break room with vending, microwave, hot water; food truck on-site 7:45 AM (produce side) Staff attitude mixed: many praising friendliness and flexibility; some report receiving office can be dismissive or unhelpful; yard drivers occasionally aggressive about parking zones Lot condition decent but drivers urged to respect parking areas and keep it clean; some reports of heavy truck congestion, especially early mornings
Driver reviews
Well the best experience for the receiving department kudos came early for my delivery and was lucky they unloaded .Bigup to the guy who came at night and asked for my details and for sure they called and got me in for unloading .
Not the worst place but they definitely weren't breaking any records on speed. Pretty simple straightforward in and out plenty of room to maneuver
Работают с 5:30 AM до 1:00 PM.
Awesome experience, came one day before appointment time of next day at 6am, arrived at 9pm and checked in right away. Night shift called me around 11pm and gave me a docking door, started offloading my trailer right away around 11:55pm gave me the Lumper fee amount, waited until 4:10am until inspector came in the morning to inspect the product, and at 4:45am got my paperwork and lumper fee receipt. They say that the inspector comes at 5am but sometimes you get blessed for him to come earlier. Ps" In case you go to check in and there's no body, look and ask someone to find the receiver for you, they don't like to stay much in the office, they are helping to load and unload trucks, that's why at this location loading and unloading process is faster
Docktime — driver reviews and facility info.