McKesson

8313 Polk Ln, Olive Branch, MS 38654

3.2 stars from 114 driver reviews

Facility info

Wait times are highly unpredictable — ranges from 30 minutes to 24+ hours to get a dock door. Many drivers report 8-13 hour waits. Unloading itself typically takes 2-10 hours depending on pallet count and load configuration. Does not prioritize appointments. Facility appears to use first-come-first-served or pallet count system instead. Multiple reports of trucks being called out of order, with smaller loads prioritized to keep staging area clear. Check in at guard shack with paperwork. Text notifications sent for dock door assignment and unload completion. Early check-in encouraged. Drivers report arriving 2+ hours before appointment and getting better results than those arriving on-time. Overnight parking available in gated lot with staging areas. Separate inbound/outbound lots. Parking available while waiting for dock assignment. Bathroom at guard shack on-site. Drop and hook available at shipping (dock ~26). Pickup/delivery operations at receiving (dock ~40). Live unload standard — expect 30 minutes to 10+ hours on dock depending on load. Staff attitude mixed. Guard shack staff consistently described as polite and professional. Warehouse/receiving staff professionalism varies — some drivers praise them, others report rudeness and disorganization. One report of aggressive security guard behavior. Receiving disorganized. Multiple reports of poor planning, product staged blocking doors, no clear prioritization system. Facility can't predict turnaround time. Lot conditions: Gated, well-lit, fenced staging area, adequate maneuvering room. Clean facilities reported. Budget 24 hours minimum if you need a guarantee. Don't use this facility if you're short on hours.

Driver reviews

  • 1.0 / 5

    This place needs better communication with drivers. I would have been waiting all night to get unloaded if I hadn't walked back up to the security gate after 2 hours of waiting to find out how much longer it would be. Then when I got back here the employees acted like I knew where I was suppose to be going and since I didn't it seemed like a bother to them.

  • 1.0 / 5

    They are just wasting the driver’s time

  • 1.0 / 5

    Very bad place

Docktime — driver reviews and facility info.