Milwaukee Tool (Olive Branch)

Facility info

OPERATIONS Appointment system exists but doesn't prevent long waits—arrival time meaningless Check-in at guard shack with order number; shipping clerk calls when dock assignment ready May be directed to multiple buildings (Building G mentioned); can result in confusion and miscommunication Live load facility with extremely inconsistent load times Some loads ready same day; many delayed or not ready at appointment time Loads picked day-of rather than prepped ahead, causing delays Dropped trailers sometimes loaded before waiting drivers with live loads Dock light system: wait for red-to-green signal to proceed WAIT TIMES 3-12+ hours typical for live loads Many arrivals at appointment time still waiting 6-8+ hours Some reports of 20-hour waits; at least one driver left after 8.5 hours unloaded A few exceptional cases: 20-30 minute loads documented but rare Best window reportedly around 2pm; avoid early morning appointments FACILITY EXPERIENCE No overnight parking allowed Yard congested with dropped empty trailers—tight backing situation Yard operators generally helpful with backing assistance Staff attitude mixed: some describe workers as nice/friendly; others report rudeness and laziness Communication poor—drivers bounced between departments or given wrong dock assignments Check-in process sometimes takes 30+ minutes Night shift reportedly worse than day shift Facility disorganized; drivers describe confusion about load status and location One positive note: receiving entrance at back of building reportedly faster OTHER Route note: use US 302 north on Polk LN (not Stateline, which is not a truck route) Loads require 2 straps or 2 bars Tight yard space exacerbated by empty trailer storage in dock area