O-I Packing Solutions

13711 Regional Dr, Laredo, TX 78045

3.2 stars from 78 driver reviews

Facility info

Opens at 11am — don't arrive before unless you park outside the gate Appointment scheduling available but no guarantee on timing; some drivers report long waits despite appointments Live load — dock doors assigned at check-in; loading typically 30 min to 1.5 hours but can stretch to several hours or longer depending on volume Check-in: stop at guard shack with required documents and personal info; guards conduct trailer inspection at this point; must park trailer on yellow line; receive form to complete Trailer requirements are strict and non-negotiable: completely clean, completely dry (no moisture on walls), no debris, no odors, no holes. Trailers failing inspection get turned away to clean; facility will not accommodate cleaning on-site Gate/check-in bottlenecks common during peak times; 0.6+ mile truck lines reported; multiple drivers cite significant waits at entrance Yard has plenty of maneuvering room Guards secure loads with straps and air bags; drivers can add additional security Notification inconsistent: you may receive text when load is complete but don't rely on it; check physically or ask staff No dock traffic lights indicating load completion Overnight parking: street parking available nearby or truck stops within a few minutes Guard shack staff attitude varies widely — some drivers report extremely friendly and professional personnel; others report rude, disrespectful, or overly strict behavior with inconsistent application of rules Some communication gaps: unclear signage and procedures; staff expectations not always explained upfront Recent reviews suggest facility has made timing improvements related to e-log requirements

Driver reviews

  • 5.0 / 5

    Review 2024: had a good experience with this company, the guards are nice and friendly, I got a dock door within 5 min, and was loaded in an hour. I wish other shippers would take notes from them. I’ll definitely be back to this place. Review 2026: and I’m back at this shipper, the guards are super polite and friendly as always, as soon as I backed into a door, they were already in the back of my trailer loading it👌❤️

  • 5.0 / 5

    Arrived the night before and parked on the shoulder of the road until they opened at 11am. I recommend you do the same thing if you want to get in and out quickly. THEY DO NOT PLAY GAMES WITH DIRTY TRAILERS!! You'll be turned away until you fix the issue. I was lucky to have read the reviews ahead of time, but I witnessed it while I was there. Didn't take long to get a door and the guard staff was extremely nice and very professional while checking in/out. Lots of room to maneuver around. Honestly, the only issue I had was that there was no dock traffic lights to let me know my load was finished loading (door #27) I had to go to the back to see if it was ready. You'll get a text when you're done, but it didn't update me until I was already gone. I hope to return in the future. 9 out of 10 experience! (Only because of the text not updating correctly during my loading process)

  • 5.0 / 5

    Muy buena atención

  • 1.0 / 5

    Slow !!!

  • 1.0 / 5

    20 truck at gate. Very Slow proses at the gate.

Docktime — driver reviews and facility info.