XPO Express, Inc
13806 N Unitec Dr, Laredo, TX 78045
Operator: XPO
Facility info
Check-in & Operations One person allowed in office at a time. 40+ minute waits reported on hot days. Leave phone number with security guard; they'll call when dock is ready. Paperwork can take 45 minutes. Live load operation. Wait Times Highly unpredictable. Range from 20 minutes to 24+ hours. Most reviews report 4+ hour total process times (check-in, waiting for dock, loading). Several drivers waited 20+ hours for loads. Parking No dedicated overnight parking. Must park truck and trailer on street. Trailers left unattended have been damaged with no recourse reported. Loading/Dock Very slow. 2+ hour dock times reported. Trailers experience rough handling (up and down movement noted). Staff Mixed. Warehouse crew gets praise from some drivers. Office staff described as friendly by some, unhelpful by others. Language barrier reported — mostly Spanish speakers, minimal English among staff. One security guard speaks some English. Safety/Protocols One-person office rule enforced for drivers but not consistently for facility employees (COVID protocols complaint). Facility Condition Described as very busy. Yard conditions not well-maintained based on damage reports. Other Driver appreciation cookouts mentioned. Paperwork handling slow.
Driver reviews
Horrible staff not driver friendly oh you have 20 hours to drive you will be here an hour after you have been loaded
Working too slow 45 minutes for paperwork and then another 2 hours waiting on street<br>Finally got called in for a door 2 hours for loading that’s absolutely ridiculous
MPC - Cargoquin terrible company. Stuff not like this job. Loading very hard, my trailer up and down. Stuff don’t speak ENGLISH, only 1 people on the guard know a little bit. Huge people. Paperwork was 20 min.
Docktime — driver reviews and facility info.