Pflug Packaging

Facility info

Appointment scheduling: Broker-scheduled appointments often don't match what facility tells you on arrival. Staff may quote different times than what's in your paperwork. No overnight parking. Opens 7 am. Check-in: Must scale when checking in — process is confusing. Park near gate, security gets info. Paperwork can take 15-20+ minutes. Live load/unload: Live unload only on backside of building. Expect significant delays — typical reports: 2-7 hours for loading, 2-5 hours for unloading. Staff don't call when done. Seal checks at door add time. Loading plans frequently incorrect, resulting in overweight violations. Facility layout: Limited signage. Receiver at back of warehouse (100 Riverpoint, off 75 N, take 285 right on US 41, left over overpass, left at intersection, first right after first building). Alternative address: 200 Highpoint Road, Emerson, GA. Easy to maneuver and back. Staff & attitude: Inconsistent. Mix of reports — some say friendly and helpful, others report unprofessional behavior, rudeness, lack of customer service, and staff appearing distracted. New drivers may face dismissive treatment when asking for directions. Performance: Highly variable. Some report 20-30 minute unloads, but majority of recent reviews cite excessive wait times (4-7+ hours). Quality and speed appear unreliable despite appointment times.