Americold Logistics Cartersville

Facility info

Appointment scheduling required — shows up on calendar but facility willing to work with early arrivals and occasionally bumps drivers early if capacity allows Live unload only (no drop and hook) Check-in at office in gravel lot on left side — don't wait at speaker if no answer, walk to receiving office Check-in opens at 8 AM for most appointments; some early morning appointments (midnight-8 AM unloading) start check-in at 12:30 AM Unload times highly variable: 30 minutes to 5+ hours depending on load type and product standards. Pallet loads faster; floor loads significantly slower (3+ hours typical) Heavy product and ice cream loads require temperature verification before unloading begins — staging area provided while waiting for proper reefer temp Late fees: $205.35 charged for being late to appointment — staff will work with you if you call in advance Facility won't typically unload you before your appointment time, even if you arrive early Overnight parking: Not available on lot. Street parking available for 6-7 trucks outside gate on driveway (left side when exiting). TA 5 miles away, Pilot nearby Daytime parking available in gravel lot across from docks while waiting Staff attitude: Generally friendly and professional, though one complaint about poor check-in service Bathrooms available but cleanliness inconsistent across reviews Staging area has clean lounge with vending (note: vending machine reportedly charged twice in at least one instance) Yard conditions: Good dock space, easy to maneuver, gravel lot for staging Bridge restriction at entrance: 25T for log trucks, 19T for others Closed Saturdays Lumper fees around $79 for nine pallets