Pratt Industries

Facility info

LOADING SPEED: CHRONICALLY SLOW 2-4+ hour waits common, even with confirmed appointments Many loads not ready when driver arrives Delays often push into second day, requiring cancellation of next load Few instances of faster unloading (under 30 min to 1 hour), but exceptions not the rule APPOINTMENT SYSTEM: UNRELIABLE Appointment times frequently not honored No proactive communication when loads delayed or cancelled Drivers told to wait in lot without status updates At least one instance of same-day load cancellation with no advance notice OVERNIGHT PARKING Limited spaces in trailer drop lot (~40 spots reported) No guaranteed availability Not suitable if you need to sleep and make next appointment on time FACILITY & STAFF Shipping/receiving office staff described as friendly and organized (some reviews) Dock/yard staff attitude inconsistent across reviews Yard conditions include debris/trash noted Restroom availability mentioned positively in limited reviews Rules enforced (e.g., no feeding birds from truck) CHECK-IN By appointment only Early arrivals parked in lot and called when dock opens BOTTOM LINE Plan for significant delays. Budget 4+ hours minimum. Not suitable for tight delivery windows or time-sensitive loads. Best case is rare exception, not standard operation.