ProTrans Laredo

Facility info

Check-in & Operations Guard shack check-in required. Gates open 8:00 AM only — don't arrive before then, guards will turn you away. Unloading typically starts 8:30 AM or later. First come, first serve basis. Live unload operation. Safety vest mandatory or you won't be allowed inside. Wait Times Highly inconsistent. Many reports of quick unloads (10 minutes to under an hour). Multiple reports of 3-5 hour waits for relatively small loads. Language barrier may factor into communication delays and longer waits. Food/beverage deliveries reportedly cause backups for other trucks. Facility & Conditions Tight, congested yard — go slow backing in. Clean facilities reported. Open 24 hours but active operations depend on shift availability. Open 7 days/week. Parking availability not clearly addressed in reviews. Staff & Service Mixed reviews. Security and reception staff generally described as friendly and professional, though some reports of slow warehouse workers and poor communication, especially for non-Spanish speakers. One report of staff disappearing for breaks mid-shift without communication. Other Trailer pickup/drop operations reportedly disorganized. One driver reported arriving at 1:30 PM and being told no space available despite active loading/unloading. Weather can be extreme (heat noted).