RC Moore Nanticoke

Facility info

Appointments & Operations Strict appointment enforcement — don't arrive more than 30 minutes early or they won't take you Unloading starts at 9am, no early arrivals Broker must schedule appointments; walk-ins turned away Live load operations — receiving staff must communicate job type to dock workers or expect major delays Check-in takes 30 minutes to 1+ hour depending on paperwork/staffing Unloading typically 30-45 minutes once at dock, but can stretch to 6+ hours if miscommunication or staffing issues occur Have appointment number, MC number, DOT, license, and BOL ready Facility & Yard New complex, difficult GPS navigation — Garmin often fails to locate it Multiple roundabouts on approach; use Google Maps or phone GPS instead of Garmin Use 105 Meadow Crest Drive or Safelite Auto Glass address as alternative GPS entry Once on property: decent backing/turning space, but tight when multiple trucks waiting at docks 8 loading/unloading doors available Receiving office between docks 5 & 6 Overnight & Amenities No overnight parking — stated clearly in multiple reviews Small dirt lot at bottom of hill available if weather permits, unofficial and risky Bathroom available inside facility Some reviews indicate possible 24/7 operations, but appointment restrictions still apply Staff & Experience Highly inconsistent experiences — mix of professional/friendly staff and unprofessional/dismissive receiving personnel Security guard generally helpful and professional Receiving desk staff vary widely in attitude and helpfulness; some noted as rude, disrespectful, unhelpful with problem-solving Paperwork issues frequent — BOL errors, wrong delivery dates, dock number discrepancies common One report of staff threatening police when offered cash incentive for expedited service Key Notes Don't rely on pre-loaded GPS coordinates — verify address before arriving Tight neighborhood access with residential roads involved Dock availability sometimes misrepresented at check-in despite open bays Load times highly variable — can be 30 minutes or 11+ hours depending on dock workflow and