River Park Building 12 - P&G

Facility info

Gate/check-in catastrophically slow — consistently 1–3 hours just to reach guard shack; lines back to road regularly Live load waits brutal — 8–14+ hours common; must unhook and stay onsite; loads frequently not ready at appointment time Drop-and-hook faster but still slow — 30 minutes to 3 hours for complete process; some cite it as "best" option available Strict pre-check requirements — slide tandems fully back before guard shack or turned around to end of line; clean empty trailers required; proper vest with reflectors mandatory or rejected Appointment reliability poor — loads often not ready when promised; Amazon deliveries: verify appointment date matches invoice date or load rejected Facility clean and modern — well-maintained yard, ample space to maneuver; new building when opened Driver amenities present — lounge, restroom, vending available; no overnight parking; truck stops nearby Staff attitude consistently hostile — guards and check-in personnel described as rude, condescending, unprofessional across multiple reviews; poor training evident Safety concerns — policy restricts 911 calls until management approves; contractors allowed to circumvent rules Trailer issues — rejected for minor damage (small holes), incorrect latch closure, over-axle weights common, load locks disputes Technology outdated — still paper-based system; check-in tablet required but passwords/access unclear; GPS address doesn't pull up Bottom line: Avoid if possible. Time penalty of 4–14 hours. Pay must justify the sit.