Ryder Integrated Logistics

Facility info

OPERATIONS Strict appointment scheduling — won't unload you early. Wait times highly variable but frequently 2-6 hours even after dock assignment. Some reports of 8+ hour waits. J dock consistently slower than K dock. Check-in process slow — can take 1-2 hours just to check in. Must turn in keys and wait inside on metal chairs during unload. Safety vest required. Some inconsistency in speed — arriving late sometimes results in faster service than arriving on time. FACILITY EXPERIENCE U-shaped building. Shipping/receiving entrance on inside of U near L01 dock area. Limited or no overnight parking for drivers. No restroom facilities for drivers reported. Interior waiting area inadequate for long holds — metal chairs, heat issues (over 100 degrees without AC reported), no water access. Yard has good maneuvering space and is generally clean. Cigarette butts scattered in break areas. Winter conditions — icy conditions present slip hazard with no salt spreading; facility claims no liability for outside property. STAFF Mixed reputation. Checkout desk staff occasionally friendly but often inattentive or slow (20+ minute waits with single person in line). Warehouse/dock staff frequently described as rude, impolite, unprofessional, or unmotivated. Forklift drivers reportedly insufficient or inactive despite apparent availability. Some reports of good treatment, but negative experiences dominate recent reviews. SPEED VARIABILITY Unload times range from 30 minutes to 6+ hours. Appears dependent on dock assignment, time of day, and staffing. Night shift reportedly faster. No clear pattern — same driver on different visits experiences vastly different wait times.