Sierra Distribution Center

Facility info

CHECK-IN & OPERATIONS Smooth, fast check-in process. Appointments required for live loads. Drop and hook available and generally quick. Warning: Some discrepancies between scheduled load type (drop/hook vs. live) and actual operation—confirm before arriving. Early arrivals for live loads may get dock immediately or face delays depending on day/staff. No overnight parking. FACILITY ACCESS Main address listed as Airbase, but truck entrance is on Trading Blvd (2nd drive on right, just before the Airbase building). Security gate/shack on right side of entrance. GPS may route incorrectly—look for DHL yellow/Brooks white signage and use Trading Blvd entrance. Transport Dr. also mentioned as entrance option. Building has docks on both sides. LOAD TIMES Live loads: 44 minutes to 6+ hours depending on staffing and complexity. Drop and hook: quick, under an hour typical. Unloading generally fast, though Sunday operations notably slower with extended wait times reported. STAFF & FACILITY Security guard consistently praised as helpful, friendly, professional. Dock workers and management quality varies significantly—mostly positive, but some reports of rude/lazy staff at specific doors (Door 55 flagged). Facility is clean, well-marked, spacious, easy to navigate. Tight dock doors but adequate maneuvering room. ISSUES TO KNOW Sunday operations problematic—delayed loading and slow paperwork processing. Communication challenges reported (difficulty reaching facility, staff unfamiliar with loads). Live load discrepancies between booking and actual work. One report of significant loading errors requiring complete reload (6-hour total).