Goodyear
9799 Heartland Ct, Columbus, OH 43217
Facility info
Drop and hook: Generally fast and smooth. 15-60 minutes typical. Plenty of maneuvering room reported. Live load: Highly inconsistent. Range from under an hour to 5-7 hours. Multiple reports of excessive wait times even during non-peak hours. Loading sometimes doesn't start until an hour after appointment time. Not recommended if you're on a tight schedule. Check-in/operations: Open 24 hours for drops/empties. Gate entrance via Rickenbacker Parkway. Guard shack professional and helpful. Shipping office window sometimes closed despite facility being officially open. Multiple reports of staff ignoring drivers at window or being dismissive. Parking: No overnight parking on-site. Street parking limited and unreliable. Some trucks park at driveway area informally. Truck stop nearby but gets crowded afternoons. Lot can get packed during peak times. Facility: Well-organized, clean, plenty of room to maneuver trailers. Multiple dock doors. Tire distribution hub (Goodyear/DHL). Staff: Hit or miss. Security guards consistently described as friendly and helpful. Shipping office staff polarizing—some drivers praise office staff as kind and efficient; multiple others report one or more office employees as having poor attitudes, being dismissive, ignoring drivers at window, or appearing hostile. Pattern of complaints spans years. Pro tip: Use back entry if coming from next street. Slide axles to rear before dropping. Verify appointment before arriving given load time variability.
Driver reviews
Easy in easy out. Slide axles to rear before dropping m/t. No overnight parking
Slow loading process
Loaded full truck in 15 minutes.
Docktime — driver reviews and facility info.