Simmons Pet Food

Facility info

OPERATIONS 24/7 operation, appointments not strictly required but honored when scheduled Early arrival generally accommodated—many drivers checked in/unloaded hours before appointment Seal breaking must be done by employee, not driver Dry loads go to shipping office; reefer/meat products go to receiving Two separate buildings on same road (751 Seippel Rd and another location)—verify correct address, GPS may not distinguish them Unload times typically 20-60 minutes when moving smoothly Check-in procedures straightforward but communication between yard and receiving staff sometimes breaks down FACILITY EXPERIENCE Overnight parking available on Flexsteel Way (15+ trucks capacity) and access road; gate open all night, no security Building/grounds still under construction in some areas; pallets and materials scattered, some dock congestion Restrooms available inside receiving offices Maneuverability tight at docks; tight parking in some areas Backing tight but manageable with painted dock lines recommended Staff generally friendly and professional; exceptions noted with yard truck operator and occasional shipping office rudeness Facility clean overall, though chopped chicken loads can be messy; expect food debris/flies near shipping docks WAIT TIME VARIABILITY Best case: 20-30 minutes door-to-door Common: 45 minutes to 1.5 hours Problem cases: 3-16 hours reported, often attributed to understaffing or communication failures between receiving and yard personnel Inconsistent performance—same facility has 30-minute unloads and 7+ hour waits in different reviews OTHER NOTES Easy access from US-20 Small truck stop 10 minutes away Kwik Trip nearby Trailer must be clean; washout pricing recommended for certain commodities (chopped chicken) Some staff have entered sleeper cabs without knocking—consider locking doors when resting Limited space—must vacate premises after unloading if facility is full