Simplot Food Group

Facility info

Load times wildly inconsistent: 1 hour to 8 hours reported. Most common complaints: 4–6 hour waits. Some fast runs documented under 2 hours. Gate 5 entry for all trucks. Check in at scale house kiosk with driver's license and 6-digit pickup number. Self-service scale on site. Overnight parking available. Dirt lot on left side of scale house—ample space to maneuver. Restrooms at scale house. Port-a-potties also available. Clean facilities reported. Staff attitude mixed. Praised as friendly and professional in many reviews. Scale window staff flagged for attitude issues and inattentiveness in a few reports. Appointment scheduling unreliable. Multiple reports of rescheduling, lengthy waits despite confirmed appointments, and 2+ hour delays before dock access. Large facility, easy to navigate once you know the system. Straight-line backing into docks. Yard conditions good (clean, well-maintained dirt lot). Heavy volume = unpredictable delays. Facility prioritizes scheduled appointments over early arrivals. Can get backed up for 24+ hours during peak periods. Hygiene concern reported: Insect infestation observed at Gate 5 check-in area.