SpartanNash Distribution Center - Bellefontaine

Facility info

Appointment required. Early arrival 30 min-1 hour before appointment generally allowed, though some drivers report being turned away for arriving too early. Unload times highly variable: 30 minutes to 14+ hours reported. Most common range 2-3 hours, but many complaints of 5-8+ hour waits. Speed depends on load type and dock availability. Capstone Logistics handles unloading (not affiliated with Spartan Nash). Lumper fees required unless you have your own crew — typically $200-$668 per load. Additional $20 per damaged pallet reported. Lumper staff attitude mixed: some drivers report slow paperwork processing, arrogance, rudeness; others say reasonable and efficient. Paperwork processing often slow — can add 1+ hours after physical unload completes. Text notification for lumper payment sometimes delayed or sent to wrong number. Overnight parking available outside gate (dirt/gravel lot, capacity roughly 8-10 trucks). No restrooms outside gate. Restrooms available inside building if you reach the dock. Facility will conduct document checks during overnight stays — not ideal for uninterrupted sleep. Staff attitude inconsistent: reports range from "very friendly" and "nice people" to "rude," "lazy," and "unprofessional." Gate guard attitude varies by shift. Large lot, easy backing. Good yard organization reported by some. Strict on appointment times — arriving early may result in being sent back. Rest area approximately 1 mile away as alternative overnight parking option.