True Value Distribution Center

Facility info

Operations Drop and hook available. Load times typically 30 minutes to under 1.5 hours when appointment is in system. Appointment scheduling issues reported — some drivers found appointments weren't in the system despite confirmation. Check-in at 7:30 a.m. for 8:00 a.m. appointments doable. Loading speed praised by multiple drivers. Facility Experience Overnight parking available but conflicting reports — some say it's no longer offered; others report success calling security to arrange it. Lot navigation is a significant pain point — poor signage, unmarked receiving office location, confusing layout. Building entrance is inside employee parking lot. No guard shack; same entrance for employees and drivers creates safety concerns. Staff attitude mixed — many drivers report friendly, professional, nice people; others experienced rude or lazy security and check-in staff. Dock crew consistently fast and capable. Parking lot layout creates pedestrian/vehicle hazard risk. Receiving building is first on the left after gate, but this isn't clearly marked. Backing door has no ground lines or lights — described as dangerous. Nighttime visibility poor due to inadequate signage lighting. Pest issue reported (rats/mice). Some drivers felt rushed or not given adequate break time. Overall Dock operations are solid. Getting there and navigating the facility is the weak link. Come prepared with directions or call ahead for specifics.