Unilever Foods

Facility info

CHECK-IN & APPOINTMENTS Check-in at guard shack consistently slow—often 1+ hour even with appointment. Arrive exactly on appointment time; early arrivals get turned away. Appointment confirmation can be unreliable (booking errors happen). Must have order number ready. Guards come out to inspect trailer doors for cleanliness (debris larger than 1/4 inch must be removed). LOADING/UNLOADING Highly variable wait times. Preload drops typically faster than live loads. Live loads can stretch 5-7+ hours. Loading/unloading pace is slow and inconsistent. Trailers occasionally loaded late, loaded into wrong company trailers, or loaded overweight—rework adds additional hours. Some drivers report 2-4 hour waits after arriving at dock. No guaranteed timeline even with appointment. OPERATIONS Preload (drop and hook) available—can be quick when not backed up. Live loads standard but slow. On-site scale. Trailer inspection required—tandems must be slid to back before arriving. One-way circulation around facility at 15 mph. Facility operates 24/7. Security gate checkout adds 30+ minutes. FACILITY & AMENITIES Two porta potties only (not adequate). Breakroom with restroom, coffee, vending machines reported by some but not confirmed across reviews. Street parking unavailable within 3 miles. Tight lot maneuvering—one-way setup makes backing difficult with long trailers. Wide lanes and spaced parking when inside facility. Dead-end street access. No dumpster. STAFF Mixed. Security guards range from helpful/courteous to slow and unfamiliar with check-in procedures. Some staff friendly and professional; others described as rude, entitled, uncaring about driver time. Communication between departments poor—drivers report confusion about dock assignments and load status. CONSISTENCY Highly inconsistent experience. Some drivers in/out in 30 minutes; others waste 8+ hours. Understaffed. Quality depends heavily on shift and timing.