US Foods - Perth Amboy

Facility info

WAIT TIMES Consistently 4-6+ hours total from arrival to departure Unloading itself often quick (30 min–2 hours), but paperwork delays brutal—frequently 3-5 hours alone Early arrival doesn't help; don't bother showing up before appointment Some rare fast runs (1–2 hours total), but inconsistent CHECK-IN & OPERATIONS Check in at guard shack; receive door assignment Appointments often ignored—early arrivals staged, late arrivals still delayed No call when unloading complete; must monitor lights or check in person Lumper fee required ($200–$450+), paid on-site before release Late fee $100+ if not on time; rescheduling fees also charged Paperwork processing is the bottleneck—can take 3+ hours after unload complete FACILITY LAYOUT & PARKING Large lot with room to maneuver No overnight parking allowed Can stage trucks in lot before appointment or at gate Receiving office near dock #1 Gate closes 5 pm, reopens 5 am Neighborhood location (Jersey/NY area); street parking posted FACILITY CONDITIONS Clean facility Bathrooms available Lots of physical space STAFF & ATTITUDE Highly inconsistent Multiple complaints about rude, unprofessional receiving staff and guard shack personnel Some drivers report courteous, helpful staff (specific names mentioned: Diego, Raj) Language barriers noted in some interactions Staff described as indifferent to driver time constraints OTHER Sunday check-in opens 7 am Some loads don't require lumper fees, depends on shipment type Nearby truck stop: off Route 440, Route 9 South (first exit off bridge) Food distributor (US Foods)