Veritiv

Facility info

Appointment scheduling: Strict about appointment times — show up early and you'll wait until your scheduled slot, but unloading happens on time once it starts. Broker coordination sometimes fails (confirm receiver has appointment). Last delivery cutoff appears to be noon. No-shows or walk-ins possible but not guaranteed. Live load/unload: Live unload only. Typical turnaround 30 minutes to 1 hour after dock assignment. One report of 8-hour wait. Fast forklift crews noted multiple times. Check-in: Quick process. Staff at window generally friendly and professional. Papers typically in hand within 1-2 hours of arrival. Safety requirements: Slide tandems, chock wheels, glad hand lock, and hand over truck keys. Described as strict but non-negotiable. Overnight parking: None available. Facility closes after noon deliveries. Industrial area allows some flex parking if desperate, but don't count on it. Facility: Relocated to new building with larger, easier-to-navigate dock area. Tight dock space at old location. Clean. Unisex bathroom available and clean. Small driver seating area (4 chairs, 2 tables). No vending machines. Staff: Consistently described as friendly, polite, professional, and accommodating. Will work with weather delays and exceptions. Gate staff willing to let drivers park in back if arriving very early.