Volkswagen Chattanooga

Facility info

Operations Appointments meaningless—check-in takes 20+ minutes, then told to wait in lot for hours with no dock assignment timeline Unload/load times 10–30 hours routinely; expedited loads get no priority Early arrivals not checked in until appointment time; strict on driver arrival but reckless on their own dock availability Facility experience No functioning bathrooms for drivers—one filthy porta-potty at staging area (if available); bring supplies Overnight parking available but expect extended waits without communication Staff rude and indifferent; check-in crew slow and dismissive; dock workers disengaged (heavy smoking/phone breaks while trailers sit) Poor night lighting and confusing entrance; narrow roads require multiple security stops No food/refreshments on-site