Wagner Logistics

Facility info

Appointments ignored — wait 2–6+ hours past appointment time; strict appointment policy not enforced consistently Phone check-in required — call number on window even though staff visible inside; voicemail often full, no answer Long waits for dock assignment — 2–6 hours common after arrival; day cabs appear to get preference Load delays — loads frequently not ready at appointment time; some loads cancelled last-minute or only partially prepared Tight backing — doors 1–6 especially tight; tight overall yard; requires patience and slow maneuvering Staff attitude uniformly poor — office staff described as rude, crabby, disrespectful, dismissive; inconsistent treatment No facilities — no bathrooms (porta-potty only, described as poor condition); no overnight parking; drivers park on street Load handling rough — reported banging, rough loading/unloading; trailer damage documented with denied claims Once docked, loading 30–45 min — but getting to dock is the bottleneck, not the actual load process Bottom line: Only take this load if absolutely necessary. Plan for 4–8 hour delay minimum.