Wegmans Frozen Foods Distribution Center
500 Wegmans Market St, Rochester, NY 14624
Facility info
Appointment scheduling: Can arrive 1 hour before appointment; strictly enforced but appointments don't guarantee timely service Live load/unload: Live unload only; lumper required; expect 2–8+ hours; highly variable and unpredictable Check-in: Security gate check-in; dock assignment can take 2+ hours after arrival; paperwork placed in trailer when unload complete Wait times: Frequently 4–6+ hours; some reports of 8+ hours or waiting into next day; frozen receiving is nighttime only Overnight parking: None available on property; no nearby truck stops; drivers forced to park on street or leave immediately regardless of legal hours Bathrooms: Vending machines available; no mention of bathroom facilities Staff attitude: Generally friendly and professional at security/gatehouse; receiving staff described as respectful but operations often disorganized Yard conditions: Poor lighting in gravel lot; large potholes; tight backing areas (especially docks 22–24); limited maneuvering space; reefer doors left open during unload causing defrost cycles Lumper fees: $70–$805 reported; consistently high and unpredictable Communication: Inconsistent; some drivers report poor communication between broker and facility affecting appointment times
Driver reviews
The odors coming from the idling trucks are filling my house with an awful smell it has been making me sick.
no overnight parking . but amazing place to deliver. everyone is nice helpfull also the respect drivers time. 💪💪💪💪
2 pallets slow unloading, Muddy waiting parking area, 3 forklift drivers for 20 unloading trucks, very unprofessional place
3 pallets = 7 hours unloading time. Came 4 hours b4 appointment time. Very slow, lazy, irresponsible people
First things first don’t be confused by the sign at the gate you can pull up to whichever lane if you’re making a delivery. Although it says all traffic keep right it was to keep trucks from going through the middle entrance. Let me start off by saying Frankie the security officer was above and beyond with his customer service, good energy, respectable, and just super understanding with everything. Clear directions and just pleasant to check in with. As per state, you’ll go straight through past the first stop sign go right and park to the left. Just passed the metal gate and a word of advice I would make the right at the stop sign if I were you guys making a delivery and checking in with the office. It is the building with the black smoke on it. The white smoke just to the right once you make your first left and if you do make the first right and go all the way left down it’s going to be the white building on the right can’t miss it. Walk in the first door and use your key badge fob to go through the security doors I had about 3500 pounds quite a small load but I was in and out of there in less than an hour and a half so recap stop at the gate upon entering check in with security at the guard shack give them your license trucking company trailer number refer temperature and phone number. They will send you down to be staged and to check in with the shipping office they will most likely give you a door from there and if they don’t have a door ready, they will call you break your seals open your doors. They will call you when they are finished and as soon as you get a greenlight, you can pull out , leave your doors open so security can do a trailer check upon exiting the property go back into the shipping receiving office get your paperwork exit through the gate stop at the sign and give them your compound release form Don’t let the “All traffic keep right” sign at the gate confuse you. That’s just to keep trucks out of the middle entrance. If you’re delivering, us
Docktime — driver reviews and facility info.