Whirlpool Corporation

3851 Youngs Rd, Channahon, IL 60410

3.5 stars from 152 driver reviews

Facility info

Operations Drop and hook available; most quick (30 min–1 hour), but some experience 5–7 hour waits for load readiness Appointment scheduling used; some drivers report significant delays despite scheduled times Gate check-in required; security guard conducts screening Live load approximately 1 hour when available Well-organized drop and hook requires following trailer placement rules: keep empties together, tandems to rear, trailers must be clean of debris Facility Experience No overnight parking available Restrooms reported as clean Spacious lot with good maneuvering room Location is difficult to find and access with tractor-trailer Staff attitude highly inconsistent: some guards and personnel described as friendly and helpful; others reported as rude, disrespectful, or dismissive Management reportedly difficult to reach when issues arise Yard condition variable; some note congestion around gate area Open 24 hours EV charger broken (noted in at least one review) Wide Performance Variance Quick turnarounds (30 min–1 hour) common for drop and hook with proper trailer placement Load times range from 30 minutes to 7+ hours; unorganized loading reported by some Check-in and checkout can be slow despite stated ease of process Multiple reports of long waits without loading beginning

Driver reviews

  • 1.0 / 5

    Terrible costumer service.

  • 5.0 / 5

    Pros

Docktime — driver reviews and facility info.